Reply Webinars

Reply's Webinars series covers all industries and spans the latest innovation trends.

Tune in to hear from Reply’s subject matter specialists as they dive deeper into the latest industry news,

new and innovative technology solutions and the issues affecting your business.

Register once to attend your favourite Webinars!
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21
Oct 2026
Italian
Leading the Next Era of Contact Centers: AI and Customer Experience
October 21, 2026
4:00 PM ‐ 4:30 PM CEST
The session, delivered by Cluster Reply, explores the role of the contact center as a strategic enabler of operational efficiency, customer experience quality, and intelligent automation. The focus is on how Microsoft Dynamics 365 Contact Center supports an omnichannel, AI-driven and data-centric approach to interaction management, extending the capabilities of traditional models.
28
Oct 2026
English
Transform Manufacturing Sales: An End-to-End Salesforce Journey to AI
October 28, 2026
11:00 AM ‐ 11:30 AM CET
Join this webinar to discover how Arlanis Reply unified sales processes, data, and ERP integration in a global manufacturing CRM transformation using Salesforce, enabling real-time pipeline visibility, automated forecasting, and AI readiness – ideal for manufacturing sales and IT leaders seeking to modernize operations.
28
Oct 2026
Italian
AI for Oracle: From APEX Application Analysis to ODI Operations
October 28, 2026
4:00 PM ‐ 4:50 PM CET
In this webinar, Technology Reply will bring together two AI-powered solutions designed to make Oracle technologies easier to understand and manage: ApexVision and ODI-Insight.
29
Oct 2026
German
Next Level CX: Agentic AI from Inbox to Resolution
October 29, 2026
11:00 AM ‐ 11:30 AM CET
Power Reply demonstrates how Agentic AI automates repetitive utility customer service processes – from request classification and data extraction to SAP booking and AI-generated responses with human review – enabling fast, transparent, and controlled end-to-end case handling across all channels.
10
Nov 2026
Italian
Power BI Copilot vs Fabric Data Agents: the Future of Conversational Analytics
November 10, 2026
4:00 PM ‐ 4:30 PM CET
In this session, Cluster Reply will compare two key paradigms within the Microsoft ecosystem: Power BI Copilot and Fabric Data Agents, highlighting how each enables conversational analytics in a distinct way.
11
Nov 2026
Italian
Taming Distributed Complexity with .NET Aspire
November 11, 2026
4:00 PM ‐ 4:30 PM CET
In this webinar, Cluster Reply will explore how .NET Aspire simplifies distributed application development by bringing different components together into a unified application model.
12
Nov 2026
English
SolidGuard AI: Cut Through Azure Security Noise. Take Action Faster with AI.
November 12, 2026
3:30 PM ‐ 4:30 PM Europe/London
See how SolidGuard unifies cloud posture, change, security, and AI-powered insights to help engineering teams make faster, smarter operational decisions.
17
Nov 2026
Italian
No More 3 AM War Rooms: Azure SRE Agent in Action
November 17, 2026
4:00 PM ‐ 4:30 PM CET
Cluster Reply will provide an overview of the agent's architecture, including built-in subagents for logs, metrics, source code analysis, and scanning. The webinar will also cover key extension capabilities, such as skills, Python tools, and MCP connectors, alongside 40+ integrations with platforms like Datadog, Grafana, PagerDuty, ServiceNow, and Prometheus.
19
Nov 2026
English
From Medical Documents to Actionable Insights: GenAI for Pre-visit Preparation in Healthcare
November 19, 2026
11:00 AM ‐ 11:30 AM CET
The webinar presents how Storm Reply moved a Generative AI document processing pipeline from proof of concept to production in healthcare, focusing on modular architecture, clinical-grade trust, KPI benchmarking, and compliance with EU data protection.