Reply Webinars

Reply's Webinars series covers all industries and spans the latest innovation trends.

Tune in to hear from Reply’s subject matter specialists as they dive deeper into the latest industry news,

new and innovative technology solutions and the issues affecting your business.

Register once to attend your favourite Webinars!

Upcoming Webinars Past Webinars

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29

Oct 2026

German

Next Level CX: Agentic AI from Inbox to Resolution

October 29, 2026

11:00 AM ‐ 11:30 AM CET

Power Reply demonstrates how Agentic AI automates repetitive utility customer service processes – from request classification and data extraction to SAP booking and AI-generated responses with human review – enabling fast, transparent, and controlled end-to-end case handling across all channels.

10

Nov 2026

Italian

Power BI Copilot vs Fabric Data Agents: the Future of Conversational Analytics

November 10, 2026

4:00 PM ‐ 4:30 PM CET

In this session, Cluster Reply will compare two key paradigms within the Microsoft ecosystem: Power BI Copilot and Fabric Data Agents, highlighting how each enables conversational analytics in a distinct way.

11

Nov 2026

Italian

Taming Distributed Complexity with .NET Aspire

November 11, 2026

4:00 PM ‐ 4:30 PM CET

In this webinar, Cluster Reply will explore how .NET Aspire simplifies distributed application development by bringing different components together into a unified application model.

12

Nov 2026

English

SolidGuard AI: Cut Through Azure Security Noise. Take Action Faster with AI.

November 12, 2026

3:30 PM ‐ 4:30 PM Europe/London

See how SolidGuard unifies cloud posture, change, security, and AI-powered insights to help engineering teams make faster, smarter operational decisions.

17

Nov 2026

Italian

No More 3 AM War Rooms: Azure SRE Agent in Action

November 17, 2026

4:00 PM ‐ 4:30 PM CET

Cluster Reply will provide an overview of the agent's architecture, including built-in subagents for logs, metrics, source code analysis, and scanning. The webinar will also cover key extension capabilities, such as skills, Python tools, and MCP connectors, alongside 40+ integrations with platforms like Datadog, Grafana, PagerDuty, ServiceNow, and Prometheus.

19

Nov 2026

English

From Medical Documents to Actionable Insights: GenAI for Pre-visit Preparation in Healthcare

November 19, 2026

11:00 AM ‐ 11:30 AM CET

The webinar presents how Storm Reply moved a Generative AI document processing pipeline from proof of concept to production in healthcare, focusing on modular architecture, clinical-grade trust, KPI benchmarking, and compliance with EU data protection.

26

Nov 2026

English

Rise of Agentic Engineering: The Revolution of Enterprise Roles

November 26, 2026

11:00 AM ‐ 11:30 AM CET

This webinar from Riverland Reply explores how AI agents are transforming software delivery by reshaping team roles, introducing new responsibilities, and demonstrating an agentic workspace in action.

03

Dec 2026

German

From Data Strategy to Adoption: Building Trusted Foundations for Governance and AI

December 3, 2026

11:00 AM ‐ 11:45 AM CET

Join Reply and DataGalaxy for a webinar demonstrating how organizations can build a trusted foundation for data governance and AI readiness using DataGalaxy’s collaborative platform, which integrates business meaning, governance, and ownership into daily practice, addressing real-world challenges like data quality, compliance, and AI adoption through unified catalogs and practical use cases.

10

Dec 2026

German

How ready is your organization for AI? - Storm Reply's 360° AI Maturity Assessment

December 10, 2026

11:30 AM ‐ 12:00 PM CET

AI initiatives rarely fail because of technology – they fail because AI is not sustainably established. Find out what you can do to keep your AI investments off the pilot graveyard. In 30 minutes, we introduce Storm Reply's 360° maturity model Road.MAP for AI – and show how a 360° AI Readiness Assessment reveals the actual bottleneck in your organization.

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28

Oct 2026

Italian

AI for Oracle: From APEX Application Analysis to ODI Operations

October 28, 2026

4:00 PM ‐ 4:50 PM CET

In this webinar, Technology Reply will bring together two AI-powered solutions designed to make Oracle technologies easier to understand and manage: ApexVision and ODI-Insight.

28

Oct 2026

English

Transform Manufacturing Sales: An End-to-End Salesforce Journey to AI

October 28, 2026

11:00 AM ‐ 11:30 AM CET

Join this webinar to discover how Arlanis Reply unified sales processes, data, and ERP integration in a global manufacturing CRM transformation using Salesforce, enabling real-time pipeline visibility, automated forecasting, and AI readiness – ideal for manufacturing sales and IT leaders seeking to modernize operations.

21

Oct 2026

Italian

Leading the Next Era of Contact Centers: AI and Customer Experience

October 21, 2026

4:00 PM ‐ 4:30 PM CEST

The session, delivered by Cluster Reply, explores the role of the contact center as a strategic enabler of operational efficiency, customer experience quality, and intelligent automation. The focus is on how Microsoft Dynamics 365 Contact Center supports an omnichannel, AI-driven and data-centric approach to interaction management, extending the capabilities of traditional models.

15

Oct 2026

German

Package-based BW modernization for predictable innovation with the BDC

October 15, 2026

4:30 PM ‐ 5:15 PM CEST

The webinar introduces a packaged approach for modernizing SAP BW by migrating to SAP Business Data Cloud, enabling BW customers to access exclusive BDC innovations and demonstrating added value for Sales and Finance through advanced, AI-driven analytics and recommendations.

15

Oct 2026

German

AI Marketing. Reinvented.

October 15, 2026

3:00 PM ‐ 4:00 PM CEST

Every marketing leader is asking the same question right now: how do we launch faster, personalise better and prove ROI - with the same headcount we had last year?

14

Oct 2026

English

E2E Marketing Steering powered by Agentic AI

October 14, 2026

11:00 AM ‐ 11:30 AM CEST

This webinar demonstrates end-to-end analytics with conversational insights and advanced sales modeling for an automotive brand, showing how to reduce CAC, maximize marketing ROI, and empower managers with transparent, actionable insights for more efficient campaigns.

13

Oct 2026

Italian

The Journey to Copilot-Ready Analytics

October 13, 2026

4:00 PM ‐ 4:30 PM CEST

In this session, we will explore how to evolve an existing Power BI environment into a fully conversational, AI-ready ecosystem. We will showcase how Reply enabled this transformation through a “Semantic Restoration” approach, focusing on the redesign and enrichment of semantic models to unlock the full potential of Generative AI.

18

Sep 2026

English

Ontologies and Knowledge Graphs: The Semantic Layer Behind Agentic Twins

September 18, 2026

11:00 AM ‐ 11:30 AM CEST

Organizations face challenges as business meaning is scattered across systems. Ontologies and knowledge graphs provide a semantic layer, connecting business concepts and rules so AI agents can reason reliably. A manufacturing example shows how this enables safer, more trustworthy AI in production.

17

Sep 2026

Italian

Modernize SQL on Azure: From Legacy Infrastructure to Managed Database Services

September 17, 2026

4:00 PM ‐ 4:30 PM CEST

In this webinar, Cluster Reply will present the main SQL modernization options available on Azure, including Azure SQL Managed Instance and Azure SQL Database, and explain how to identify the right target for different workloads.