Reply Webinars

Reply's Webinars series covers all industries and spans the latest innovation trends.

Tune in to hear from Reply’s subject matter specialists as they dive deeper into the latest industry news,

new and innovative technology solutions and the issues affecting your business.

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German

Data-driven insights to improve service quality

December 7, 2022

4:00 PM ‐ 4:30 PM CET

Syskoplan Reply shows how SAC can help to improve service quality based on data-driven decisions. The experts present KPIs from various service areas that have proven their worth in determining quality and controlling service processes.

Italian

Tiny-ML: AI solutions on the Edge

December 12, 2022

4:00 PM ‐ 4:30 PM CET

People should attend this session to know more about how AI models on the Edge work, how they are optimized to be deployed on very low computational resources and what we can achieve by using this technology.

German

Modern applications on a global scale

December 13, 2022

11:00 AM ‐ 11:30 AM CET

Microsoft Azure enables anyone to build applications on a global scale with ease. Services like Azure CosmosDB have built-in replication capabilities that allow one-click global deployment. In some regions, requirements and constraints for rollouts may become more complex. Cluster Reply looks at deployment strategies, insights, pitfalls and approaches to help you make development and rollout as smooth as possible.

German

Trends in Service Management: Panel Talk

December 14, 2022

3:00 PM ‐ 4:00 PM CET

In this business talk, SAP and Syskoplan Reply talk about how industrial companies can meet these challenges in the area of service management today. Trends such as digitalization, servitization and augmented reality are discussed and evaluated in terms of their sustainability and feasibility.

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German

Cutting-edge methods to support service employees

December 1, 2022

4:00 PM ‐ 4:30 PM CET

In this session, the Syskoplan Reply experts highlight three key topics that enable employees to be as well informed as possible and increase the synergy between user acceptance and data maintenance.

Italian

How Artificial Intelligence is reshaping Retail: one size does not fit all

November 29, 2022

4:00 PM ‐ 4:30 PM CET

Participants will become familiar with a concrete use of Artificial Intelligence and Machine Learning in Retail processes and hopefully get inspired by some of our success stories.

German

Get to know the SAP Sales & Service Cloud Update 2208 and 2211

November 24, 2022

4:00 PM ‐ 4:45 PM CET

In this webinar, the Syskoplan Reply experts summarize the new features of the SAP Sales and Service Cloud release 2208 and 2211, including Field Service Management. The experts give an impression of how to leverage them for your sales and service teams and they highlight their favorite new release features.

German

Digital Employee Experience with Microsoft Power Platform

November 24, 2022

11:00 AM ‐ 11:45 AM CET

Cluster Reply “All in one Solution” for Digital Recruitment - Digital Time Tracking: The Cluster Reply HR software is an end-to-end solution based on the Microsoft Power platform, which maps the complete employee lifecycle in the company. In this webinar the Recruiting Part of the solution is highlighted. The experts give an overview of the complete process for offboarding.

English

Intelligent Document Processing with Data Reply

November 23, 2022

4:00 PM ‐ 4:30 PM Europe/London

Manual identification, extraction and processing of personal identity documents such as Right to Work, proof of address, etc can be costly, error prone and time consuming; negatively impacting a company’s bottom line and customer experience. This webinar in collaboration with AWS will focus on Data Reply UK’s Intelligent Document Processing (IDP) solution on AWS; showcasing the power and ease of combining AWS ML services such as Amazon Textract and Amazon Rekognition for a real life use case - Driver Onboarding using our Analyse UK ID Engine to near-automate the employee onboarding process and continuous compliance.

German

CRM Refresh – How to increase User Adoption

November 23, 2022

11:00 AM ‐ 11:30 AM CET

The experts from Leadvise Reply and Cluster Dynamics Reply developed a methodology to help companies turn CRM systems into a competitive advantage. The method combines approaches to product, innovation and change management. Join this webinar and learn how to increase user adoption for your CRM system.

German

Microsoft Power Platform Governance and Introduction of Low-Code Platform

November 16, 2022

11:00 AM ‐ 11:30 AM CET

Using the Microsoft Power Platform, Cluster Reply supports the digitalization of companies. This benefits from simple, easy-to-understand low-code approaches. With the Microsoft Power Platform, customers are given the opportunity to build individual solutions, create automated workflows and visualize data without in-depth programming knowledge. In this webinar, Reply provides a first overview into the Power Platform universe and present the benefits in the areas of Center of Excellence, Governance and Community.

German

Tour Planning - Sustainability and Efficiency Gains through Route Optimization

November 15, 2022

11:00 AM ‐ 11:30 AM CET

Sales representatives in the FMCG sector have to visit several hundred retail stores regularly. Selecting customers with a high sales potential and planning efficient routes to them is challenging and time-consuming. 4brands Reply developed a flexible tour planner, Reply Routes, which optimizes and automates regular visit planning to increase field service efficiency and reduce costs.

Italian

Text generation: An overview of business applications

November 10, 2022

4:00 PM ‐ 4:30 PM CET

This webinar will allow you to catch up on the state of the art of Natural Language Generation and understand how and where you can apply this technology.

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