Reply Webinars

Reply's Webinars series covers all industries and spans the latest innovation trends.

Tune in to hear from Reply’s subject matter specialists as they dive deeper into the latest industry news,

new and innovative technology solutions and the issues affecting your business.

Register once to attend your favourite Webinars!

Join Live Webinars! Access Videos on Demand!

Upcoming Webinars

English
Tailored Solutions with high Usability in SAP Cloud
December 7, 2021
5:00 PM ‐ 5:45 PM CET
To provide light-weight cloud applications tailored to customer needs, SAP offers both SAP Fiori and the Cloud Application Programming Model. These innovations simplify the management and development of powerful applications with appealing designs and great user experience. Syskoplan Reply offers SAP customers and interested parties an overview of both technologies and outlines a representative project plan.
German
Customer Experience - transparent and measurable with Qualtrics
December 9, 2021
9:30 AM ‐ 10:15 AM CET
Many companies today try to think and act customer-centric. See how Stadtwerke Düsseldorf togehter with Power Reply and Qualtrics, connects all channels and processes to get a direct real-time overview of customer journeys and touchpoints. Together with Stadtwerke Düsseldorf, the experts show what challenges and requirements they have for modern customer experience management.
German
CX in Insurance - The Need for a Customer Data Journey
December 9, 2021
11:00 AM ‐ 11:45 AM CET
Customer experience can make a lasting impression on customers of financial service providers. Customer experience is only convincing when the corresponding data is correct. In this webinar, moresophy, Macros Reply and Syskoplan Reply show that CX can be compelling for everyday processes when all aspects are considered and how CX is possible with the combination of SAP Qualtrics, moresophy Contextsuite and Macros eWorkplace.
German
Digital Recruitment with Microsoft Power Platform
December 10, 2021
11:00 AM ‐ 11:45 AM CET
In this session, the experts from Cluster Reply present a digital personnel file that centrally combines all information on an employee and give an overview of the possibilities of intelligent recruitment, including a preconfigured applicant management process: from job posting on Xing or Stepstone, coordination of applicant interviews, contract drafting to hiring an applicant as an employee.
German
The Price is Right – Digitalisation allows New Insights into Consumer Prices
December 10, 2021
11:00 PM ‐ 11:45 PM CET
In this session, the experts from 4brands Reply show you an automated monitoring of retail prices that also includes the handouts published online for promotions, online marketplaces and e-shops.
Italian
Patient Experience & Innovation in Healthcare
December 13, 2021
4:00 PM ‐ 4:30 PM CET
This webinar on Patient Experience & Innovation in healthcare aims at showing all the main DHC Cluster Reply innovative digital solutions relating to patient’s experience and his/her entire journey in healthcare institutions, from the very first touchpoint until check-out, including potential follow-up assistance.
English
The Economics of Cyber Security Attacks
December 14, 2021
4:00 PM ‐ 4:45 PM Europe/London
With cybersecurity attacks like ransomware and credential stuffing gaining an increasing spotlight in the news and causing real disruption to businesses worldwide, Reply will take you through why currently crime does pay, typical stages as an attack develops and who benefits.
Italian
Manage your agile projects with ServiceNow
December 15, 2021
4:00 PM ‐ 4:30 PM CET
The goal of this webinar is to provide an insight on a project that uses the Agile Methodology inside the ServiceNow platform. Clients will be guided through the platform to understand how it works and how to exploit functionalities such as Agile Board & Agile Cerimonies, Sprint Planning, and to learn the definition of a Story and its lifecycle.
Italian
Building an Effective Customer Engagement
December 16, 2021
4:00 PM ‐ 4:30 PM CET
In this session we will discuss how to create effective customer engagement, as well as the role of the data in an organisation. In particular, we will discuss the relationship between PXM and PIM and why combining them is strategic in any multichannel strategy.