AI Agents 101: Unlock the Power of Microsoft Copilot Studio for Customer Experience

AI Agents 101: Unlock the Power of Microsoft Copilot Studio for Customer Experience
Event Info
May 23, 2025
11:00 AM - 11:30 AM CEST
German

AI-powered tools for an enhanced customer experience

Join us for a hands-on webinar and discover how Microsoft Copilot Studio can enhance your customer experience strategy with AI-powered tools. In this session we explore how AI agents can streamline processes, improve customer interactions, and boost efficiency.

Together with experts from Cluster Reply, we walk through real-world use cases, share valuable tips for getting started, and discuss how to make the most of this innovative platform. Whether you are new to AI-driven solutions or looking to refine your existing approach, don’t miss this opportunity to gain practical insights, ask questions, and take your customer experience to the next level!

Key Take Aways

Join this session for a deep dive into Microsoft Copilot Studio:

  • Get an Introduction to Microsoft Copilot Studio: Learn how the platform works and how to integrate it into your marketing afrand sales processes.
  • Learn how to use AI Agents to Optimize Customer Interactions: Discover how AI can help deliver personalized experiences and improve customer engagement.
  • Discover Effective AI Tool Implementation: Gain practical tips and strategies for effectively deploying AI agents in your organization.
  • A live Q&A session to address your questions

Speakers

Josephine Betka
Consultant
Cluster Reply
Pauline Kolde
Manager
Cluster Reply
Edwin Schott
Consultant
Reply

When and where

May 23, 2025
11:00 AM ‐ 11:30 AM CEST

The online session will run for 30 minutes on Zoom and will be held in German.