AI for Work – Boosting productivity with AI agents

AI for Work – Boosting productivity with AI agents
Event Info
September 9, 2025
4:00 PM - 4:50 PM CEST
German

About this webinar

The focus on pure efficiency took a toll on Customer Experience (CX) as well as Employee Experience (EX) over the past years. With Generative AI, we can finally reverse this trend since - if properly designed - AI agents can accomplish both: higher efficiency while enhancing the experience. While traditional experiences are often command-based, the focus shifts more and more towards intent-based approaches which can even feel a bit like magic in the best case. This webinar will give everyone who wants to have an impact on both sides of the bottom line when it comes to digital processes and touchpoints a fresh perspective.

Why Attend?

You can expect a bit of theory and a bunch of practical insights:

  • Understand why Generative AI forces us to rethink the way our customers and employees interact with digital systems.
  • Learn which archetypes of AI agents exist and how you find the right one for a specific use case.
  • See concrete examples how agents can increase the efficiency as well as the pleasantness of a business process by directly interacting with humans and creating true cognitive experiences.
  • Ask your questions directly in the webinar and receive answers to your individual challenges.

Speakers

Esther Fesenmeier
Partner
Spark Reply
Jan
Nowak
Senior Manager
Comsysto Reply

When and where

September 9, 2025
4:00 PM ‐ 4:50 PM CEST

The online session will run for 50 minutes on Zoom and will be held in German.