Designing an AI-Ready Employee Service Hub in Microsoft Teams

As organizations accelerate their AI journey, many still face challenges caused by fragmented tools, disconnected intranets, and manual HR and IT processes. Building an AI-ready employee service hub within Microsoft Teams allows companies to centralize knowledge, simplify access to services, and introduce conversational AI in a structured and governed way.

In this webinar, WM Reply will explore a practical framework for evolving the digital workplace: from traditional intranet experiences to integrated service hubs powered by automation and AI agents. Learn how to reduce operational complexity, enable self-service scenarios, and create a scalable foundation for future AI adoption while maintaining governance and user experience at the center.