Now, in the post-pandemic era, digital customer journeys are gaining a much greater significance. Social Distance Economy now expects companies to use technological capabilities to minimize real-world risks while inventing never-before-seen experiences.

During this webinar, attendees get an introduction to the relevant digital capabilities, which can positively influence digital commerce, followed by a deep dive into Voice User Experiences, an area of expertise rated as one of the transformational capabilities with disruptive potential.