Digital Transformation: The Disaster Drama - Part 1

English
June 18, 2020
from 2:00 PM to 3:00 PM CEST

Customer Value

Digital transformation is one of the key goals of present organizations. It is both an extraordinary opportunity and an existential threat, as customers and competitors move forward, and your performance doesn’t stay flat, it actually goes backwards. Unfortunately the odds of success and the benefits realized are very low (success rates less than 30% based on the latest studies).

But why do 70% of digital transformation projects fail?

It is because when assessing maturity, most organizations focus on technology, legacy systems, data science or coding, and neglect soft skills which people need for collaboration. This leads to poor quality while operating in the mess of processes and information chaos.

That is why during this webinar session Laife Reply focuses on
Chapter I: “Indiana Jones and the Last Crusade” - Setting up your processes and tools to seek the Holy Grail of DX: Customer Value.

Key Takeaway

Putting processes in order and getting rid of the information chaos will increase business maturity you seek and embrace learning mentality to navigate new business terrains and deliver other benefits along the way such as customer value enhancement, efficiency, transparency, employee engagement, secured leadership and cross functional collaboration.

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