Digital transformation is one of the key goals of present organizations. It is both an extraordinary opportunity and an existential threat, as customers and competitors move forward, and your performance doesn’t stay flat, it actually goes backwards. Unfortunately the odds of success and the benefits realized are very low (success rates less than 30% based on the latest studies).

But why do 70% of digital transformation projects fail?

It is because when assessing maturity, most organizations focus on technology, legacy systems, data science or coding, and neglect soft skills which people need for collaboration. This leads to poor quality while operating in the mess of processes and information chaos.

That is why during this webinar session Laife Reply focuses on
Chapter I: “Indiana Jones and the Last Crusade” - Setting up your processes and tools to seek the Holy Grail of DX: Customer Value.