Financial Services: Enhance your CRM strategy through AI, Automation and 1:1 engagement capabilities

Digital transformation evolution already brough a new wave of banking models based on multichannel, 24x7 services availability, dematerialization which overcame traditional banks based on human interaction, trust, intimacy and proximity.
Imagine you can combine the benefits of both the models into a fully integrated, seamless connected and personalized approach. Consider you can empower your model with digital assistant interaction, intelligent routing, data extraction and repetitive task automation in order to enhance your customer care with digital capabilities. Reducing human intervention, the operators focus on added value interactions improving quality of service with high valuable contributions. Think about streamlines the integration between your front-end and your sales application, capturing leads, qualifying them and assign a score, all of these without human intervention, leveraging on automate quoting capabilities to speed-up and optimize your sales process, making it more efficient and responsive.