Gen AI Virtual Assistant: a use case in Document Management

Event Info

September 25, 2024

4:00 PM - 4:30 PM CEST

Italian

About this webinar

In this session, Target Reply will present how to create a virtual assistant using RAG (Retrieval-Augmented Generation) technology, highlighting its main features and the business value it provides. Our experts will demonstrate how this technique, combined with other artificial intelligence elements, can be used to allow both internal and external users to query a set of documents effectively and efficiently. Target Reply will also present some real-world adoption cases of this solution, where we have implemented a 24/7 virtual assistant for some clients that enables quick and precise querying of a document set. The virtual assistant's natural language querying allows users to obtain precise, summarized, or even comparative responses between different versions of the same document, reducing manual search time and uncertainty about the retrieved informational content.

Why Attend

Given the current popularity of RAG technology, the innovation presented in this session does not stem from the technology itself, but from the effectiveness with which it has been integrated into clients' infrastructure.

Participants will have the opportunity to witness the potential of this solution in making any type of corporate documentation accessible to internal users. The virtual assistant reduces ambiguity through precise and correct contextualization of responses, thereby increasing the satisfaction level of end users.

Additionally, this solution represents a cost-effective approach to improving generative language models (Large Language Models) by making them suitable for use within business applications.

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