MaaS: an end-to-end, real-time business monitoring platform

There are numerous tools available for out-of-the-box monitoring of the infrastructure and of platforms. Such tools can provide valuable information regarding the service uptime, the use of resources, network slowdowns and endpoint invocations. However, they cannot provide a clear, end-to-end, mobile-first and real-time view of the business: this is precisely where our solution comes in. 

MaaS was conceived with a few, but very clear guidelines:

Moreover, collecting everything has serious implications when sensitive data is involved. The MaaS approach consists of applying filters to the source, rather than to the destination, with the amount of useless data collected kept close to zero, punctually encrypting only sensitive data and doing everything in an extremely efficient manner (it must be possible to run the process on a Raspberry PI).

• operating in real time means that the data must be transferred from the back-end to the front-end, not vice versa, thus avoiding overloading the systems with continuous and unnecessary polling; 
• the user interface must be fully responsive, supported by apps and native notifications; the user interface via a mobile device must be the same or better than that obtainable through a laptop or a desktop PC;
• the approach cannot be based on Big Data: we have seen how some customers have collected so much useless data, which forced them to reduce the data window to a few days, thus making it impossible to find correlations and trends that extend over a period of months.