NextGen MSP: new frontiers in AWS Cloud AIOps

Within the realm of Cloud AIOps (Artificial Intelligence for IT Operations), AI stands as a remarkable resource that is radically transforming how organizations manage and refine their cloud infrastructures. Thanks to AI, Managed Service Providers (MSPs) can significantly enhance efficiency, reliability, and overall performance across various cloud operation domains. During this webinar, Storm Reply experts will explore how AI contributes to proactive monitoring, enabling the early prediction and identification of issues before they escalate. We will also discuss the use of GenAI assistants, which are capable of automatically generating troubleshooting solutions by drawing from a vast repository of historical data and the most reliable best practices. This methodology streamlines the resolution process, allowing IT teams to handle issues more effectively and reducing the need for manual intervention in resolution workflows. The webinar will present two case studies on the application of AI in the fields of observability and operations, providing valuable insights into system performance and illustrating how AI can be leveraged for preemptive resolution actions.