In the Dynamics 365 product suite, Customer Insight makes it possible to correlate data from different sources, relaying it through a simple and intuitive graphical interface. Using the power of the Microsoft Cloud, Customer Insight also offers companies a unique view of the customer, equipped with significant KPIs for business processes, by applying endogenous and exogenous information through Artificial Intelligence and Machine Learning algorithms.
Understanding the needs and desires of your customer is essential in each business, as well as being able to autonomously correlate non-homogeneous data and calculate KPIs.
During this webinar, the attendees will get the opportunity to understand the functioning of Dynamics 365 Customer Insights and how, through its use, they can enhance customer experience in business processes.
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