Remote Well-Being: New Customer Care's Frontiers

Event Info

April 23, 2020

4:00 PM - 4:45 PM CEST

Italian

WEBINAR OVERVIEW

This webinar aimed to analyze digital maturity and trends in the Healthcare & Life science market in terms of individual support. The webinar included a presentation from Salesforce, an Arlanis Reply partner, on the company’s approach to the Healthcare & Life Science market.

During the webinar, Arlanis Reply provided a deep dive into a real case implementing a Digital Remote Assistance solution for a leading Italian pharmaceutical company using Salesforce Health Cloud's features. In addition, a description of the benefits of the solution and an overview of the joint Reply/Salesforce initiative will be presented.

Key takeaways

This webinar covered:

Health Care & Life Sciences Digital Transformation at glance
Salesforce Personalized Journey for Healthcare & Lifescience
Health Cloud: How Arlanis Reply adopted Salesforce to implement a real Business Case
The benefits on the solution
The Reply / Salesforce Initiative

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