Two questions that ICT customers often ask are related to the infrastructural capacity they must reach to introduce technologies capable of digitizing their production process and to understand why they should introduce the technology: the needs, the benefits introduced and how they will be achieved. In this webinar Hermes Reply shows the main characteristics from the architectural point of view that a software which has a dialog with the production line must have and how to share with the customer the implementation strategy and the reasons for the adoption of these solutions in relation to the benefits that they brings.