Microsoft Customer Voice is the tool elected by Microsoft to manage customer surveys. Given the deprecation of Voice of the Customer, it has been integrated in Microsoft Dynamics 365 to create surveys and collect the feedbacks from the customers, directly connecting them to the information stored on Dynamics.

In a business world where customer perception is every day more critical, it is crucial for the companies to adopt tools that give them a real-time measure of their customers' satisfaction, related to the services provided.

Microsoft Customer Voice is a easy-to-use solution that gives you the capability of creating and managing surveys, with several types of questions shown with an eye-catching user interface, working both as a stand-alone application and integrated with Microsoft Dynamics 365.