Dream Team: Dynamics 365 Marketing and Customer Insights

Dream Team: Dynamics 365 Marketing and Customer Insights
Event Info
March 22, 2023
11:00 AM - 11:30 AM CET

Microsoft Dynamics 365 Marketing and Customer Insights help to transform your business into a customer-centric organization.

Dynamics 365 Customer Insights is Microsoft's customer data platform (CDP) that helps deliver personalized customer experiences. The application provides a holistic view of customers with unmatched time to insight. It supports organizations to gain the most comprehensive view of their customers by unifying customer data with operational and IoT data in real-time. Even enriching customer profiles with first and third-party data sources is possible. Dynamics 365 Marketing and Customer Insights are perfect for each other because they offer complementary capabilities that enable businesses to create highly targeted, personalized marketing campaigns, automate marketing processes, and gain deep insights into customer behavior and preferences. Don't miss this opportunity to learn from the experts and take your marketing campaigns to the next level. Register now and join us for this informative and engaging webinar!

Key Take Aways

In this webinar you see real life use cases and you will learn more about:

  • Data Integration and how to unify and analyze customer data from multiple sources
  • Personalization and how to create personalized customer journeys based on customer data, while Customer Insights enables businesses to gain insights into customer preferences and behavior
  • Automation and how both offer automation capabilities that can help businesses save time and resources
  • Analytics and how to track campaign performance and customer behavior


Alexander Horn
Cluster Reply
Pauline Kolde
Senior Consultant
Cluster Reply

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