Microsoft Dynamics 365 Customer Insights: Deliver personalized Customer Experiences

Level up your marketing: In these sessions, the Cluster Reply experts show how to effectively personalize your marketing campaigns and transform your business into a customer-centric organization with Microsoft Dynamics 365 Customer Insights.

Webinar Series

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18
Jan 2024
German
Why Microsoft Dynamics 365 Customer Insights Data is Your Game-Changer
January 18, 2024
11:00 AM ‐ 11:30 AM CET
In this session, Cluster Reply explores the transformative capabilities of Microsoft Dynamics 365 Customer Insights Data. From optimizing marketing to accelerating sales to improving service: Discover real-world use cases that show the impact of using Microsoft Dynamics 365 Customer Insights in different departments.
13
Sep 2023
German
The new era of Microsoft Dynamics 365 Customer Insights – Journey and Data​
September 13, 2023
11:00 AM ‐ 11:30 AM CEST
The new Microsoft Dynamics 365 Customer Insights - Journey and Data is born. It's a powerful tool enabling you to craft personalized, dynamic, and interconnected customer journeys, all driven by cutting-edge AI advancement. In this webinar Cluster Reply explains what this means for existing users of Microsoft Dynamics 365 Marketing as well as new customers just starting with the module. We unveil the latest features and enhancements in the second Release Wave of 2023.
26
Apr 2023
German
Microsoft Dynamics Copilot: The Future of Marketing with Generative AI
April 26, 2023
11:00 AM ‐ 11:30 AM CEST
Join Cluster Reply for an exciting webinar on Dynamics Marketing, Customer Insights and Microsoft Copilot. In this session, the experts explore how Artificial Intelligence and the Microsoft Copilot can be used to supercharge your marketing efforts and help you achieve your business goals.
22
Mar 2023
German
Dream Team: Dynamics 365 Marketing and Customer Insights
March 22, 2023
11:00 AM ‐ 11:30 AM CET
Dynamics 365 Customer Insights is Microsoft's customer data platform (CDP) that helps deliver personalized customer experiences. The application supports organizations to gain the most comprehensive view of their customers by unifying customer data with operational and IoT data in real-time. Don't miss this opportunity to learn from the experts and take your marketing campaigns to the next level.
01
Mar 2023
German
Outbound vs. real-time Marketing
March 1, 2023
11:00 AM ‐ 11:30 AM CET
In contrast to outbound marketing Microsoft Dynamics 365 Marketing Real-time offers a wide range of tools and features that make it possible to create personalised campaigns to better reach potential customers in real time. In this webinar, the Cluster Reply experts explain the difference between real-time and outbound marketing and when it is worth switching to real-time marketing.
15
Feb 2023
German
Microsoft Dynamics 365 Marketing: Release Wave 1 in 2023
February 15, 2023
11:00 AM ‐ 11:30 AM CET
Join Cluster Reply and Microsoft for an exciting webinar on the latest release wave of Microsoft Dynamics 365 Marketing. Learn about the latest features and improvements that enhance your marketing campaigns and drive better results. Our expert speakers walk you through the new release, giving you advice and tips to get the most out of the update.