In the major releases of Service Cloud (including Field Service Management), new features are implemented which could directly impact your business. During this webinar, the Syskoplan Reply experts deep dive into the new features of the new may release (2105), analyzing them from a business point of view and highlighting direct business benefits which could be obtained by its adoption. The experts highlight their Top 5 Favorites for each solution including SAP Service Cloud, SAP Field Service Management and their integration scenarios.