Cloud Experiences with SAP

In these knowledge sharing sessions Reply presents SAP’s cloud solutions for current business requirements. Reply experts explain how to use AI and other cloud tools from SAP to make customer data and communication with customers more efficient.

Webinar Series

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23
Feb 2023
German
How Consumer Engagement is Changing the CPG Industry
February 23, 2023
11:00 AM ‐ 11:30 AM CET
There are more and more digital touchpoints where companies interact with their consumers. It is of great importance to interact with consumers through their preferred communication channels and times. The Engagement Platform Emarsys offers a set of tools that can help your company increase consumer engagement, deepen the customer relationship and optimize the digital customer experience.
01
Dec 2022
German
Cutting-edge methods to support service employees
December 1, 2022
4:00 PM ‐ 4:30 PM CET
In this session, the Syskoplan Reply experts highlight three key topics that enable employees to be as well informed as possible and increase the synergy between user acceptance and data maintenance.
24
Nov 2022
German
Get to know the SAP Sales & Service Cloud Update 2208 and 2211
November 24, 2022
4:00 PM ‐ 4:45 PM CET
In this webinar, the Syskoplan Reply experts summarize the new features of the SAP Sales and Service Cloud release 2208 and 2211, including Field Service Management. The experts give an impression of how to leverage them for your sales and service teams and they highlight their favorite new release features.
11
Oct 2022
German
Metaverse & Sustainability – It’s a match
October 11, 2022
11:00 AM ‐ 11:45 AM CEST
The e-commerce world is subject to a constant process of change. In order to offer customers a sustainable, personalized and exceptional shopping experience, it is therefore more important than ever to keep pace with the latest trends and technologies. This Webinar gives an introduction into Metaverse and Circular Economy and informs about general expectations in e-commerce for the coming years.
27
Sep 2022
German
Why Metaverse and Circular Economy take your e-commerce to the next level
September 27, 2022
4:00 PM ‐ 4:45 PM CEST
The e-commerce world is subject to a constant process of change. In order to offer customers a sustainable, personalized and exceptional shopping experience, it is therefore more important than ever to keep pace with the latest trends and technologies. This Webinar gives an introduction into Metaverse and Circular Economy and informs about general expectations in e-commerce for the coming years.
05
Jul 2022
English
SAP Commerce with Spartacus - Is it worth it?
July 5, 2022
11:00 AM ‐ 11:30 AM CEST
The latest addition to the SAP e-commerce world is Spartacus, the new storefront alternative. It enables companies to develop their web shop directly in a mobile-first approach. Join this Syskoplan Reply Webinar and get a quick overview of SAP Commerce, dive into Spartacus and get to know its benefits.
25
May 2022
German
Get to know the SAP Sales Cloud Update 2205
May 25, 2022
4:00 PM ‐ 4:45 PM CEST
Syskoplan Reply presents the new features of the SAP Sales Cloud Update 2205 and shows how to adapt your solution to your specific business needs.
17
May 2022
English
Increase CX Efficiency and Generate new Insights using Unstructured Data
May 17, 2022
4:00 PM ‐ 4:30 PM CEST
Syskoplan Reply shows how customer experience can benefit from the use and integration of unstructured data. Learn how intelligent sales order creation and smart ticket handling can be integrated into existing solutions, and how processes benefit from fast, efficient and stable assistance. SAP Data Intelligence is introduced as the new solution from SAP to process and manage your data in a diversified landscape.
12
May 2022
German
Improve your customer experience with the new SAP Service Cloud release 2205
May 12, 2022
9:30 AM ‐ 10:15 AM CEST
Syskoplan Reply takes a deep dive into the new features of the May release 2205. For Field Service Management, the experts present further developments of the Modal UI and new planning functionalities within the Service Map.