Cloud Experiences with SAP

In these knowledge sharing sessions Reply presents SAP’s cloud solutions for current business requirements. Reply experts explain how to use AI and other cloud tools from SAP to make customer data and communication with customers more efficient.

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German
Trends in Service Management: Panel Talk
December 14, 2022
3:00 PM ‐ 4:00 PM CET
In this business talk, SAP and Syskoplan Reply talk about how industrial companies can meet these challenges in the area of service management today. Trends such as digitalization, servitization and augmented reality are discussed and evaluated in terms of their sustainability and feasibility.
German
Data-driven insights to improve service quality
December 7, 2022
4:00 PM ‐ 4:30 PM CET
Syskoplan Reply shows how SAC can help to improve service quality based on data-driven decisions. The experts present KPIs from various service areas that have proven their worth in determining quality and controlling service processes. 
German
Cutting-edge methods to support service employees
December 1, 2022
4:00 PM ‐ 4:30 PM CET
In this session, the Syskoplan Reply experts highlight three key topics that enable employees to be as well informed as possible and increase the synergy between user acceptance and data maintenance.
German
Get to know the SAP Sales & Service Cloud Update 2208 and 2211
November 24, 2022
4:00 PM ‐ 4:45 PM CET
In this webinar, the Syskoplan Reply experts summarize the new features of the SAP Sales and Service Cloud release 2208 and 2211, including Field Service Management. The experts give an impression of how to leverage them for your sales and service teams and they highlight their favorite new release features.
German
Metaverse & Sustainability – It’s a match
October 11, 2022
11:00 AM ‐ 11:45 AM CEST
The e-commerce world is subject to a constant process of change. In order to offer customers a sustainable, personalized and exceptional shopping experience, it is therefore more important than ever to keep pace with the latest trends and technologies. This Webinar gives an introduction into Metaverse and Circular Economy and informs about general expectations in e-commerce for the coming years.
German
Why Metaverse and Circular Economy take your e-commerce to the next level
September 27, 2022
4:00 PM ‐ 4:45 PM CEST
The e-commerce world is subject to a constant process of change. In order to offer customers a sustainable, personalized and exceptional shopping experience, it is therefore more important than ever to keep pace with the latest trends and technologies. This Webinar gives an introduction into Metaverse and Circular Economy and informs about general expectations in e-commerce for the coming years.
English
SAP Commerce with Spartacus - Is it worth it?
July 5, 2022
11:00 AM ‐ 11:30 AM CEST
The latest addition to the SAP e-commerce world is Spartacus, the new storefront alternative. It enables companies to develop their web shop directly in a mobile-first approach. Join this Syskoplan Reply Webinar and get a quick overview of SAP Commerce, dive into Spartacus and get to know its benefits.
German
Get to know the SAP Sales Cloud Update 2205
May 25, 2022
4:00 PM ‐ 4:45 PM CEST
Syskoplan Reply presents the new features of the SAP Sales Cloud Update 2205 and shows how to adapt your solution to your specific business needs.
English
Increase CX Efficiency and Generate new Insights using Unstructured Data
May 17, 2022
4:00 PM ‐ 4:30 PM CEST
Syskoplan Reply shows how customer experience can benefit from the use and integration of unstructured data. Learn how intelligent sales order creation and smart ticket handling can be integrated into existing solutions, and how processes benefit from fast, efficient and stable assistance. SAP Data Intelligence is introduced as the new solution from SAP to process and manage your data in a diversified landscape.