The new era of Microsoft Dynamics 365 Customer Insights – Journey and Data​

Add a piece of Customer Data Platform with its 360 degree profiles and a spoonful of Marketing Automation with its Journey orchestration and a pinch of AI, and voila, the new Microsoft Dynamics 365 Customer Insights - Journey and Data is born. It's a powerful tool enabling you to craft personalized, dynamic, and interconnected customer journeys, all driven by cutting-edge AI advancement. 

In this webinar the experts from Cluster Reply explain what this means for existing users of Microsoft Dynamics 365 Marketing as well as new customers just starting with the module.

Also we unveil the latest features and enhancements for Microsoft Dynamics 365 Customer Insights in the second Release Wave of 2023.  Learn valuable insights and practical tips to leverage the capabilities of Microsoft Dynamics 365 Customer Insights, enabling you to create personalized and impactful campaigns, gain deeper customer insights, and forge stronger connections with your audience.