08
Jun 2023
Italian
Get your digital Contact Center with Microsoft Dynamics 365
June 8, 2023
4:00 PM ‐ 4:30 PM CEST
Find out how to use the new Microsoft Channel Voice to create your digital contact center from scratch! This solution not only streamlines and optimizes the customer service process but also significantly improves the user experience, leading to greater customer loyalty.
01
Jun 2023
English
From SharePoint to Microsoft Power Platform: Rapidly Migrating InfoPath Forms
June 1, 2023
11:00 AM ‐ 11:30 AM CEST
Join our webinar with Cluster Reply and Microsoft and discover Power Accelerate – the future of application migration. Say goodbye to complex and time-consuming processes. Learn how automation can migrate your legacy applications to Microsoft Power Apps in minutes, saving you time and money.
31
May 2023
Italian
NLP Customer Care with Advanced Analytics
May 31, 2023
4:00 PM ‐ 4:30 PM CEST
In this webinar, we will explore an implemented advanced analytics system, which leverages the power of machine learning to effectively track and categorise large amounts of textual data in near-real time, such as emails, chats, and messages.
30
May 2023
Italian
Secure your Digital Journey
May 30, 2023
4:00 PM ‐ 4:30 PM CEST
During this webinar, you will gain insights of the world of web and cloud security and learn how to protect your website and organisation against various cyber threats. We will present a valuable and concrete use case of the joint solution by one of Storm Reply Clients, an Italian retail leader company.
25
May 2023
Italian
An innovative approach to ESG Reporting: Microsoft Sustainability Manager
May 25, 2023
4:00 PM ‐ 4:30 PM CEST
In this interactive session, we will present our approach to sustainability, based on Microsoft low code technologies for ESG data collection and reporting
25
May 2023
German
Revolutionizing Business Efficiency: How Robotic Process Automation is Changing the Game
May 25, 2023
11:00 AM ‐ 11:30 AM CEST
With this introduction to RPA, beginners get a first overview of how to design and learn simple automation processes. Our RPA experts from Cluster Reply give insights into possible use cases and show how to establish them in your company.
11
May 2023
Italian
Enhance your Data Governance strategy with Microsoft Purview and Databricks Unity Catalog
May 11, 2023
4:00 PM ‐ 4:30 PM CEST
In this webinar we will explain the importance of having a strong data governance to ensure organisational security and information integrity. In addition, we will examine the functionality of Microsoft Purivew and Databricks Unity Catalog and explore how to integrate them with other data analysis tools.
04
May 2023
German
Trade-off between Sustainability and Profitability in Supply Chain Planning
May 4, 2023
10:15 AM ‐ 11:00 AM CEST
In this webinar as part of the SAP Discovery Day 2023, 4brands Reply shows how to design a target system for sustainable supply chain planning. The experts explain how to implement sustainable planning with SAP Integrated Business Planning and SAP's sustainability portfolio.
26
Apr 2023
German
Microsoft Dynamics Copilot: The Future of Marketing with Generative AI
April 26, 2023
11:00 AM ‐ 11:30 AM CEST
Join Cluster Reply for an exciting webinar on Dynamics Marketing, Customer Insights and Microsoft Copilot. In this session, the experts explore how Artificial Intelligence and the Microsoft Copilot can be used to supercharge your marketing efforts and help you achieve your business goals.